Mitra

Mitra is a full-featured shopping app. With a clean and user-friendly interface and completely free, it helps Airtel retailers simplify the management of their Airtel accounts and services. With Mitra, you can monitor your retailer's account balance in real time and trigger real-time notifications when the balance falls below a preset threshold. Retailers can also browse a wide range of premium plans, covering call minutes, top-ups, daily plans, SMS, data plans, and even roaming plans covering all states in India. Furthermore, users can directly top up their LAPU MPIN within the app, making it convenient for users who need to change their access credentials.

Highlights:

One of the primary features of Mitra is the live balance monitoring tool. This feature notifies retailers when their balance falls below a specified minimum level, ensuring they remain informed and can manage their resources effectively. Retailers can also view tariff plans for various services, including full talk time, top-ups, daily packs, SMS, internet packs, and roaming options across all states in India. This comprehensive view aids retailers in providing accurate information to their customers.

The app offers live updates of the last 20 transactions conducted through LAPU (Local Area Payment Unit) from retailer to customer. This feature allows users to track recent activities easily, ensuring they are aware of their transaction history. Additionally, Mitra includes a search functionality that enables retailers to look up LAPU transactions completed in the past 72 hours. This can be particularly useful for those needing to resolve queries or confirm specific transactions.

Mitra also supports retailers in managing errors in transactions. If a retailer encounters a wrong recharge, they can raise a reversal request directly through the app. The reversal process is prompt, with requests typically resolved within 15 minutes. This functionality enhances the reliability of the service and helps maintain customer satisfaction.

For purchases made through FSE (Field Service Executive), the app allows retailers to access information about LAPU transactions for up to 72 hours. This feature ensures that retailers can keep track of their purchases and monitor their sales effectively. Additionally, Mitra provides tools for tracking commissions earned from LAPU transactions in real time, along with monthly backend commissions. This tracking capability helps retailers better understand their earnings and manage their finances.

Features:

Clean Interface

The interface is too simple to understand, and you’ll find all the options to operate on the app’s homepage.

Smooth Performance

It won’t take much time to load data, and the results and operations will be instant. There is no need to wait for the transaction to complete.

Ads Free

There will be no ads on this app, and you’ll get a smooth experience using this Mitra Apk.

Secured Payments

All the payments are secured with protected gateways. You’ll receive a receipt and transaction ID for every statement.

Track Records

You can check your old history of balance credit/debit statements. Find all the brief details on the app whenever you want.

Tips for Users:

Manage all Airtel retailer accounts and services in one place.

Simple and intuitive user interface for easy use.

No usage charges on the app.

Live balance and notifications for low balance.

View tariff plans of full talk time, top-ups, daily packs, SMS, internet packs, and roaming packs for all states in India.

Live updates of last 20 transactions on LAPU (retailer to customer).

Changelog:

View tariff plans.

Check the latest offers.

Recharge any numbers, DTH services.

Request for refund of recharge reversal.

Find the detailed transaction statements.

Reset MPIN through the app.

Check the balance of your account.

Get an alert on low balance.

Conclusion:

Lastly, for any queries or feedback, a swift communication line with Field Sales Executives is available at the touch of a button, ensuring that concerns are handled expediently. Mitra stands as a comprehensive utility for Airtel retailers, aimed at optimizing account management, enhancing operational efficiency, and ensuring retailer earnings are tracked accurately and promptly.