My Mercy Health

MyMercy is a free mobile application that allows users to manage their health information and communicate with their care team. Available on Android, this app offers a range of features to help users stay on top of their health.With MyMercy, users can easily review their test results, medications, immunization history, and more. They can also stay in touch with their care team, manage their appointments, and access their family's health information. For those enrolled in self-tracking programs, the app allows users to upload health and fitness data, including data from the Apple Health app.

Features:

Enhanced User Experience: With the new MyChart experience, we have listened to your feedback and made significant improvements to enhance your overall experience. We have added new features and functionalities to make it easier for you to navigate and access your health information.

Seamless Integration: MyChart seamlessly integrates with your existing My Mercy Health account, making the transition smooth and hassle-free. You don't have to worry about starting from scratch or losing any important information. Your medical history and records are securely transferred to MyChart.

Convenient Access: MyChart allows you to access your health information anytime, anywhere. Whether you're at home, at work, or on the go, you can easily view your test results, medications, appointments, and communicate with your healthcare providers through secure messaging.

Personalized Health Insights: With MyChart, you'll have access to personalized health insights and educational resources. This will enable you to make informed decisions about your health and take proactive steps towards better well-being.

Highlights:

Find a Doctor, Clinic or Hospital

Search for Mercy Health providers and care sites near you at one of our hundreds of locations across Ohio and Kentucky. Our Find a Doctor tool helps match you with the providers that best fit your needs based on where you are and the preferences you set. Plus, easily find locations and get directions — whether you’re looking for a new primary care office or the nearest Emergency Department.

Schedule Appointments

Book an appointment for routine care, sick visits and other health care needs with your existing Mercy Health care team or with a new provider. You can browse your doctor’s availability and schedule a time that works for you. Manage your upcoming appointments and review notes from past appointments with the touch of a button.

Receive Same-Day Virtual Care

Get care today through our virtual care options or find a local walk-in clinic near you. Submit an Evisit for many common health ailments to receive diagnosis and recommended treatment within one business day. If virtual care isn’t for you, easily locate walk-in or urgent care sites to receive immediate care for non-emergent health issues. Reserve your spot from the app before heading to an urgent care location.

Manage Your Prescriptions

The My Mercy Health mobile app makes it easier than ever to refill a prescription from your medications. Scroll through your active prescriptions and request to add new or remove medications that you’re no longer taking from your health record.

Send Messages

Communicate with your Mercy Health providers through messaging. Send your doctor a follow up question from your latest visit, ask for non-urgent medical advice or request a medication refill. Messages between you and your provider are conveniently and securely accessible in the app.

Pay Your Mercy Health Bill

View your current bills and payment history for care received at Mercy Health facilities. You can easily find outstanding balances from doctor and hospital visits and make a one-time payment or set up a recurring payment plan that fits your financial needs.

Maintain Your Personal Information

Keep your insurance up-to-date by reviewing the coverage on file and adding new policies or subscriber details. Also manage your subscription and content preferences to receive personalized news and updates from Mercy Health — within the My Mercy Health mobile app and via other channels.

Browse Health Resources and Articles

Scroll through our latest health-related content and save your favorites to build a library of resources that you can return to any time in the My Mercy Health mobile app.

With MyMercy you can:

• Review test results, medications, immunization history and more

• Stay in touch with your care team

• Manage your appointments

• Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs

• View and pay your bill

• Access your family’s health information

FAQs:

Can I still use the My Mercy Health application after it is discontinued?

No, we will be discontinuing the application, and you will need to transition to MyChart to continue accessing your health information.

Are there any additional costs involved in using MyChart?

No, MyChart is a free service provided by Mercy Health. There are no additional costs involved in using this platform.

How do I switch from the app?

To switch from the app, you can visit Mercy.com/MyChart or call 844-552-4278 for assistance. Our dedicated support team will guide you through the process and help you set up your MyChart account.

Recent changes:

• If your provider is helping you track temperature and oxygen saturation, you can now sync your Google Fit with Track My Health.

• Enter your own health goals in the Health Issues tab of the Health Summary activity.

• Manage To Do notifications within the To Do activity.

• Performance improvements when loading images and documents.

• Improvements when viewing growth charts, doctor's visit notes, education topics, and PDF documents.

• Several miscellaneous bug fixes and improvements.

Conclusion:

Experience the improved MyChart platform, where your health is at your fingertips. Enjoy a seamless transition from My Mercy Health and benefit from enhanced user experience, convenient access to health information, and personalized health insights. Stay connected with your healthcare providers, manage your appointments, and access educational resources to make informed decisions about your health. Make the switch today and embark on a better health journey with MyChart. Contact us for any assistance in transitioning your account. Remember, your health matters to us.