Zapp

Zapp is a high-performance and practical online shopping platform. Click to download the latest Android version and get great deals on products instantly. Zapp provides users with a convenient 24/7 online shopping mall, allowing you to purchase any item you want without leaving home. The platform offers a wide variety of goods and discounts, saving you money and hassle. Use Zapp now, this practical shopping platform that offers excellent value and convenient door-to-door delivery!

Excellent Features 

Discover and choose your favorite food, groceries, stores, and everyday essentials.

You can order using your Zapp Safe Pay account or cash on delivery.

Door-to-door delivery with an average delivery time of 30 minutes.

In-store top-up allows users to choose to have change transferred directly to their Zapp Pay account when paying in cash.

Helpful Tips 

Browse and Select: Take your time browsing the wide range of categories and products available on Zapp to find what you need.

Order Easily: Ordering on Zapp is simple and convenient, whether using your Zapp Safe Pay account or opting for cash on delivery.

Track Your Orders: Track your orders with the real-time tracking feature on the Zapp app to ensure you know exactly when your items arrive.

Top Up in Stores: Use the in-store top-up feature to transfer change directly to your Zapp Pay account when paying in cash.

Contact Customer Support: If you have any questions or concerns, feel free to contact Zapp's responsive customer support team for assistance.

Advantages and Disadvantages

Advantages:

Fast delivery in some areas

Many discounts and deals

User-friendly app interface

Cooperative and courteous delivery drivers

Wide variety of restaurants

Lower delivery rates compared to competitors

Dedicated customer service support

Good overall food quality at some restaurants

Easy ordering system

Disadvantages:

Frequent delivery delays

Limited dining options in some areas

Slow customer support response

Orders are frequently canceled

High delivery fees for short distances

App glitches and technical issues

Difficulty contacting riders or logistics personnel

Inaccurate order tracking

Complex verification process

Frequently Asked Questions

What is Zapp?

Zapp, the app for everything! It's more than just a digital marketplace connecting reputable sellers and buyers. Our mission is to bring you the best shopping experience ever! You can order from your favorite stores and choose delivery to your door, office, or any other convenient location.

How does Zapp work?

Zapp delivers your favorite merchants' products directly to your doorstep. Simply place your order through the Zapp app, and our riders will pick it up from the merchant and deliver it to you.

How do I register as a customer on Zapp?

Download the Zapp app on your phone. Open the app and tap Sign Up. Enter your phone number and set a password. Your Zapp account is now created. Start using Zapp!

How do I change my password as a Zapp customer?

Go to your profile settings and find the "Change Password" option. You can change your password here. If you've forgotten your password, tap "Forgot Password" and follow the prompts.

How do I change my profile information as a customer?

Go to your profile settings and click on the information you want to edit.

What types of products can I order from Zapp?

Zapp offers over 20 categories of products! Currently, you can order products in categories such as Beauty & Personal Care, Groceries, Pharmacy, Fashion, Handmade, Organic, Baked Goods, Electronics, Toys & Games, Home & Living, Pet Care, and Art/Office Supplies.

How do I place an order on Zapp?

Zapp features a selection of reputable merchants from whom you can order. Simply click on the merchant you want to order from, choose your items, checkout, and confirm your shipping information to place your order!

Can I track my order?

Zapp lets you track your order in real time, from order placement to receipt.

How do I pay for my order?

You can pay for your order via Zapp Pay, Cash on Delivery, or debit/credit card.

How do I request a return/refund/exchange?

For returns, refunds, or exchanges, please visit our link for more details: zapp.world/privacy-policy

Is it safe to order food on Zapp during the COVID-19 pandemic? What safety measures has Zapp taken?

Yes, it is safe to order during the COVID-19 pandemic. There is no evidence that there is any risk associated with the package or its contents. For the safety of all stakeholders, our team follows the standards and guidelines set by the World Health Organization, as well as the local laws where you are registered.

As a customer, do I need to pay any hidden fees or taxes?

No. All products on Zapp are completely free of charge, as the price shown at checkout includes all taxes and fees. You will not be charged any additional fees.

User's Comments

I was with Foodpanda since 2019. Their service is screwed, been over their asses for 40+days. They don't respect their customers at all, regular scripted verbiages from their reps everytime you try to reach out to them. I'm over them, so I just switched to your service. It looks cool, just a little bit work needs to be done on the UI end of the application. Customer service & fulfillment is really good!

Ordered for the first time. Order came late but this is understandable as the app is new. I am happy that we have foodpanda competition and not another pathetic app like cheetay which is just restricted to few mummy daddy areas of Karachi. Good luck in future. By the way the broast I ordered was very good.

I have ordered multiple times from this app and I like the overall experience. Switched to zapp from foodpanda. As compare others price is normal and on discounted rate.Had a great experience with zapp.

Words are unable to describe how much I love this app and their services. From the big radius of restaurants to contact details of Riders, everything is so good. I placed few orders and everything went so smoothly. I wish Zapp team all the best and may they continue to shine.

I have ordered multiple times from this app and I love the overall experience. The interface is great and it has ample of items with reasonable prices.

Switched to Zapp from Foodpanda. UI design is good, everything is easily accessible. Haven't noticed any bugs or glitches in the ordering process. Overall experience has been solid for now. Good to see a local platform providing competition to foodpanda. Hope they continue their good service and more people hop aboard on Zapp after Foodpanda and SoulFests disgusting treatment towards team Zapp.

Final Thoughts

Zapp is a new app that makes it easy to buy your favorite items at great prices and enjoy super-fast home delivery. Zapp offers home delivery for your favorite food, groceries, pet supplies, electronics, branded goods, and more. We connect customers and merchants digitally to meet your everyday needs. Now you can buy everything you need in one place with Zapp. Download the Zapp app now and explore a wide variety of product categories, including food, groceries, and more.