MyCookCountyHealth

The MyCookCountyHealth Patient Portal provides you with a way to see some of the information in your Electronic Medical Record (EMR) which is maintained by us and also provides a secure way to exchange messages with your care team. It is important for you to know that the information available for you to view through the MyCookCountyHealth Patient Portal is not all the data in your EMR. You may still request a copy of your medical record by contacting the CCH Department of Health Information Management.The MyCookCountyHealth Patient Portal maintains limited information about you, such as your name and date of birth. Your health information is not maintained or managed through the MyCookCountyHealth Patient Portal.The MyCookCountyHealth Patient Portal uses your Cerner Health account to confirm your identity when you sign into the MyCookCountyHealth Patient Portal. Cerner Health is a personal health record service and is subject to its own Terms of Use and Privacy Policy.

Features:

Personalized Healthcare Experience: MyCookCountyHealth offers a more personalized healthcare experience, allowing patients to access their medical information conveniently through the app. This ensures that individuals can stay informed about their health and make better decisions regarding their care.

Convenient Appointment Management: The app provides a hassle-free way for patients to manage their appointments. They can easily request, cancel, or reschedule appointments at their convenience, avoiding long waits or phone calls.

Seamless Communication with Providers: With the app, patients can communicate directly with their healthcare providers, eliminating the need for multiple phone calls or visits. This allows for quick and efficient communication, ensuring that patients can address their concerns or clarify any doubts.

Integration with HealthKit: MyCookCountyHealth app allows participating providers to integrate HealthKit data into patients' electronic medical records. This feature enables individuals to have a comprehensive view of their health by including data from their wearable devices or fitness apps.

Highlights:

Patient Safety, Clinical Excellence & Quality

Ensure the highest quality service and best clinical outcomes by providing patients the right care, at the right time, and in the right place.

Initiatives Completed or Underway:

Established facility and department specific quality metrics.

Strengthen metrics in key areas like handwashing and sepsis prevention.

Improve patient outcomes.

Health Equity, Community Health & Integration

Ensure the highest quality service and best clinical outcomes by providing patients the right care, at the right time, and in the right place.

Initiatives Completed or Underway:

Established an Office of Equity and Inclusion.

Administered 1 million COVID-19 vaccines.

Conducted hyper-local campaign for COVID-19 vaccines.

Established Community Advisory Councils.

Workforce: Talent & Teams

Ensure the highest quality service and best clinical outcomes by providing patients the right care, at the right time, and in the right place.

Initiatives Completed or Underway:

Launched process improvement project on the hiring process.

Implemented hiring fairs.

Established system-wide CCH Trauma-Informed Task Force.

Fiscal Resilience

Ensure the highest quality service and best clinical outcomes by providing patients the right care, at the right time, and in the right place.

Initiatives Completed or Underway:

Managed FY21 budget with positive results.

Established a revenue cycle turnaround plan.

Achieved over $14M savings from contract renegotiations.

Patient Experience

Ensure the highest quality service and best clinical outcomes by providing patients the right care, at the right time, and in the right place.

Initiatives Completed or Underway:

Established a patient navigator program.

Launched patient family advisory council at Stroger Hospital.

Improved patient satisfaction scores.

Implementing a wayfinding initiative.

Optimization, Systemization & Performance Improvement

Ensure the highest quality service and best clinical outcomes by providing patients the right care, at the right time, and in the right place.

Initiatives Completed or Underway:

Established a community COVID-19 vaccine information portal and one of the largest vaccine call centers in the State of Illinois.

Restructured the CountyCare managed care contracting template to follow industry best practices.

Created and successfully implemented a CountyCare financial performance improvement plan, inclusive of cash flow stress testing programs.

Tips for Users:

Register and Access Your Account: To make the most of the app, start by registering and accessing your account. Use your login credentials to log in and explore the various functionalities available.

View Your Medical Information: Take advantage of the ability to access your medical information through the app. You can view test results, medications, allergies, immunizations, and more. Stay informed about your health status and track any changes.

Manage Your Appointments: Utilize the convenience of managing your appointments within the app. Request, cancel, or reschedule appointments with just a few taps. This feature saves time and ensures you stay on top of your healthcare schedule.

Communicate with Providers: Use the app's communication feature to contact your healthcare providers directly. You can ask questions, request prescription refills, or discuss any concerns you may have. This streamlined process promotes efficient communication and timely responses.

FAQs:

Is MyCookCountyHealth secure?

Yes, MyCookCountyHealth is secure. Our patient portal protects our patient’s health records and ensures your information is kept confidential and private.

Can I give someone else access to my account?

Yes, however, only the patient and authorized individuals may access the account.

Is MyCookCountyHealth secure?

Yes, MyCookCountyHealth is secure. Our patient portal protects our patient’s health records and ensures your information is kept confidential and private.

Is MyCookCountyHealth available in other languages?

Yes, MyCookCountyHealth is available in Spanish.

Conclusion:

The MyCookCountyHealth app brings a range of attractive points to enhance the healthcare experience for patients. With personalized access to medical information, convenient appointment management, seamless communication with providers, and integration with HealthKit data, users can take control of their health in an efficient and effortless manner. By following the suggested playing tips, users can maximize the app's capabilities and enjoy a more connected and informed healthcare journey. Download the app now to experience the benefits firsthand and take charge of your well-being.